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Good news for phone owners! Telecom Department launches Sanchar Saathi portal.

Written by Pradeep Singh
Published May 22, 2023Updated Oct 23, 2025
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Introducing the Sanchar Saathi portal is a major achievement for the Telecom Department in this age of ubiquitous digital connectivity and instantaneous global communication. This cutting-edge project intends to change how people in our country use and access telecommunications services. The Sanchar Saathi site provides a centralized hub through which users may access various telecom-related services and data, facilitating the needs of both individuals and enterprises.

An effort toward safety and connectivity

The Telecom Department has made great strides toward ensuring that all of its citizens have equal access to the nation’s telecommunications infrastructure, and the opening of the Sanchar Saathi portal is a major step in that direction. This straightforward platform aims to equip consumers with all they need to optimize their connectivity and make educated decisions about their telecom services.

Users can quickly access and evaluate several telecom service providers, rates, and plans using the Sanchar Saathi portal and select the best option depending on their requirements and preferences. The portal also allows customers to learn more about the wide variety of telecom services accessible to them, including mobile, internet, landline, and value-added services.

 

A wave towards security among masses

The Sanchar Saathi platform, introduced on Tuesday by the Department of Telecom, would allow people in India to disable and track their lost or stolen mobile phones remotely. Ashwini Vaishnaw, minister of communications for the Union of India, has stated that the Sanchar Saathi Portal will allow users to verify the authenticity of a used gadget and place a block on it.

C-DoT has created the Sanchar Saathi infrastructure. The Department of Telecom’s Research and development department has implemented a system to detect and block the use of cloned mobile phones on all of the country’s cellular networks. A 15-digit international mobile equipment identification (IMEI) must be revealed by sellers of mobile phones in India.

Telecoms are strengthening the systems

The mobile networks will have access to the list of authorized IMEI numbers, allowing them to verify the registration of any unapproved mobile devices. The device’s IMEI and associated mobile number will be visible to telecom carriers and the CEIR system. In some jurisdictions, this information is being utilized to track lost or stolen mobiles using CEIR. Changing the IMEI number of a stolen mobile phone is a typical tactic criminals use to avoid detection and blocking.

Using numerous databases, the CEIR can prevent cloned mobile phones from accessing the network. Delhi, Maharashtra, Karnataka, and the North East are just a few telecom circles where C-DOT has been testing this new technology. The Karnataka Police recently used the CEIR system to locate the owners of 2,500 stolen mobile phones.

Wrapping Up

Lost iPhones can be located with the help of Apple’s iCloud, but Android devices have historically had more trouble. Stolen mobile phones will be useless in the new system. The Sanchar Saathi mechanism can also be used to reduce illegal phone exports.

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